Is there a time limit?
Not usually. Although at peak times we may impose a time limit of 1.5 hours.


What age/height is the play area suitable for?
Children must be under 12 years old and less than 1.45 metres tall to play on the play frame. There is also a dedicated tots area for under 4s.


Do I need to pre-book?
It is not usually necessary to pre-book unless you have a birthday party or large group. However we can’t guarantee that there will not be a waiting time for entry at peak times.


Is there a minimum number for birthday parties?
Yes, you need to bring at least 7 people.


Will we have the play frame to ourselves?
We can take bookings for exclusive use of the play frame, but under normal circumstances you would share the frame with other customers. We can also open outside of our normal opening hours for private parties.

Do you sell gift vouchers?

Yes! You can purchase gift vouchers in-store for Xplore soft play, 4D Golf and The Bear Factory.

I'm looking for a donation for a charity event

Use the contact form to send details of your event along with your registered charity number or proof of your charitable intentions (official flyer/poster/webpage) and we'll see what we can do. Give us as much notice as possible please!